Month: December 2017

How to: Locate IP Address, IPV4 on a Xerox Versalink

Welcome!
Here we are at our 1st guide in our Quick Start Guide for Versalinks.
If you think you missed a few, click here to be taken back to the directory listing.
If you are looking to lease a new unit, click here to be taken to our selector tool to help you choose the right model.

 

Here is a step by step guide we help our customers in finding their initial IP address on the Versalink’s control Panel.

You can find the IP address by the following steps:

Viewing the IP Printer Address on the Control Panel
To view the IP address of the printer on the control panel:
At the printer control panel, press the Home button.
Touch DeviceVersalink Home Screen
Press About
Versalink Device IP Address
Scroll down and find the Network section.
Versalink Device IP Address Location
Record the IP address (IPv4) from the display.
To return to the Home screen, press the Home button.

Obtaining the Printer IP Address from the Configuration Report
To obtain the printer IP address from the Configuration Report:
1. At the printer control panel, press the Home button.
2. Touch Device > About > Information Pages.
3. Touch Configuration Report.
The IP address appears in the Connectivity section of the Configuration Report for IPv4 or IPv6.
4. To return to the Home screen, press the Home button.

Once you have acquired the IP address, you can either login to the web GUI via the IP address, or you can change the IP address. Here is a link that shows you how to change the IP address from the control panel. HERE – usacopierlease.com/change-versalink-network-settings

Did you pay more then this for your Xerox?

Lease Xerox Versalink C7020

 

This is one of our helpful guides we have created for our series, “How To: Versalink”. Looking for more great how to’s, click here to be taken back to the directory listing. 

ABOUT USA Copier Lease

   USA Copier Lease is an exclusive Xerox dealer and our clients are across the United States.
We can service and support your Xerox devices anywhere in the United States with a guaranteed same day / next day on-site service guarantee.
In addition, to learn more about how USA Copier Lease can help your organization assess your existing copier leases or provide a quote for new copier, call (800) 893 1183 or send an email to online@usamagnum.com 

If you have read this far and are an IT organization looking for a Xerox Partner to pass referrals to, Contact us. We provide great incentives for copier referrals past.

XEROX – Network Time Protocol (NTP) Communication error

How to fix the NTP Communication error on your Xerox.

Here is a brief conversation that I had with one of our customers in regards the NTP communication error on their Xerox.

Customer:
Hey Guys,
I keep getting this error message on both printer.  I’m not sure how to fix this!
Network Time Protocol (NTP) communication error; machine time may be inaccurate. User intervention is required to verify Network Time Protocol server settings, operability, and machine time. The machine is available.

USA Copier Lease:
Hi Steve,
This usually has to do with the time being set different then the server time. Let me look into this and I’ll get back to you.
One suggestion is check the time settings in the Xerox for the correct time zone.

Customer:
Thanks Guys,
I went in and corrected the time on the printers and that seems to have fixed the error!

The error was caused by the ‘times’ being different on the network devices / printers / servers. If you run into this issue. Check the time zone of the devices.


**UPDATE March 15, 2018***
A lot of people are asking about this NTP error and viewing this page.
Here is another things to check if you are still having this issue:

Check the DNS settings. You may need to add an alternate DNS entry in the Xerox settings that you know isn’t causing an error else where. Example: Google’s DNS server. This error is triggered by the Xerox and the DNS being at least 3 minutes in difference from one another.

ABOUT USA Copier Lease

USA Copier Lease is an exclusive platinum level Xerox dealer and our clients are across the United States. We can service and support your Xerox devices anywhere in the United States with a guaranteed same day / next day on-site service guarantee. Check here for your average response time.

In addition, to learn more about how USA Copier Lease can help your organization evaluate your existing copier leases or provide a quote for new copier, call (800) 893 1183 or send an email to online@usamagnum.com