USA Copier Lease is owned and managed by USA Magnum. Magnum is an exclusive Xerox dealer that leases copy machines and printers across the country with main offices in New York and Houston. Our clients span across the United States. Fact is that we are still waiting for our first customer in the states of Wyoming, Montana, Alaska and Hawaii, but we think it’s an achievement to have clients leasing copy machines in the remaining 45 states.
Leveraging the web and advanced technology has helped us expand beyond our initial market area of New York City and Houston. We are here to help you lease your Xerox copy machine or printer for your office.
WHAT MAKES OUR CUSTOMER SERVICE BETTER?
Everybody wants to say that they provide great customer service. But how do you distinguish between lip service and phenomenal customer service? Pedigree. An organization is only as good as its people.
The real answer is that we are far from perfect – which is why we try harder. We are constantly innovating and trying new ways to make our customer have a more enjoyable experience while shopping for a copy machine – Sure we have advanced tools like automated meter reads, web based service ticket system, automated supply ordering links, periodic printer usage reports and so much more, but everyone has that now a days, the real question is “When you call for support, will you actually receive it?”
The below image is an example of the technology we use. Using this portal, we can see every single copy machine and printer device of ours in the field. It shows us the device make and model, device location, meter reads, toner and other consumable levels and even if paper trays are low on paper. This valuable tool for us – was developed in partnership with Xerox.
If you are considering USA Copier Lease as your next copier provider, send us an email first. Let’s have a talk to see if the relationship is mutual. =)
To learn more about how USA Copier Lease can help your organization evaluate and upgrade your existing copier leases, you can either visit our online catalog here, call +1(800) 893 1183 or send an email to online@usamagnum.com.