Blog Post

USA Magnum: A Medical Office Case Study

Advancing Medical Office Efficiency

Introduction

In the demanding world of healthcare, efficient management of office equipment is vital for seamless operations. This case study delves into how a large medical office significantly enhanced its operations and reduced costs by partnering with USA Magnum and integrating Xerox Versalink B7135‘s and B400‘s into their workflow.

ACT I: The Challenge

The medical office was grappling with high expenses and operational inefficiencies. Managing 8 desktop printers and 2 floor-standing copiers, they were already printing over 10,000 pages monthly. Relying on HP printers and regularly purchasing ink led to a significant monthly spend and frequent replacements, hindering their operational efficiency.

ACT II: The USA Magnum Solution

USA Magnum introduced a holistic solution with Xerox devices:

Transition to Xerox Devices: The office upgraded to lease Xerox Versalink B7135’s for their floor-standing copier needs and purchase Xerox Versalink B400’s for desktop printing. These devices are renowned for their efficiency and durability.

Automated Supply Management: With the integration of Xerox Device Agent, an automated system was put in place to monitor supply levels and ship supplies as necessary, eliminating the manual effort of supply management.

Responsive Maintenance Plan: A comprehensive service plan was established, ensuring quick resolution of issues like paper jams or breakdowns, vital in a busy medical office setting.

ACT III: The Impact

The switch to Xerox devices led to several key improvements:

Cost Reduction: There was a significant decrease in monthly expenses related to supplies and machine maintenance.
Operational Efficiency: The automated supply management and reliable maintenance reduced downtime, increasing overall operational efficiency.
Enhanced Focus on Healthcare: With the printing and copying needs efficiently managed, the medical staff could concentrate more on providing quality patient care.

Conclusion

This case study showcases how the strategic partnership between USA Magnum and Xerox, with the specific integration of Versalink B7135’s and B400’s, can transform the operational dynamics of a medical office. The result is a more efficient, cost-effective, and patient-focused environment.

If you are looking for a solution for your multiple location business, please reach out to us at 800.893.1183 or online@usamagnum.com