Protecting Your Online Safety: Cybersecurity Tips for Banks and How Xerox with Trellix Keeps Your Copiers Safe
What is a “Smishing” Attack?
One scam that’s been growing in the financial industry is called “smishing.” It works like this: a customer gets a text that looks like it’s from their bank, asking them to confirm a transaction. After they respond, they get a call from someone pretending to be from the bank’s “Fraud Department.” But it’s actually a scammer trying to steal personal information. While this scam usually targets phones, scammers are getting smarter and even targeting devices in the office, including copiers. That’s where Xerox with Trellix comes in to protect your office equipment.
How Scammers Try to Trick People and Devices
Scammers use different tricks to get personal information, and they’ve started looking for weak points in office equipment like printers and copiers. Knowing what to watch for can help banks and their customers stay safe:
∙Panic and Urgency: Scammers will try to make you panic, saying things like ‘your account is at risk!’ This pressure makes people act quickly, which is what the scammer wants.
∙Asking for Private Information: A real bank will never ask for personal details like passwords or PINs, and your copier will never ask for this information either. Be suspicious if something feels off.
∙Sneaky Links: Scammers often send links that look almost right but have small mistakes. This can happen not just on phones, but also through email systems connected to copiers.
How Xerox with Trellix Protects Your Copiers
Copiers and printers handle a lot of sensitive data, especially in banks. Xerox, with Trellix, helps protect this data by securing your devices against cyber threats. Here’s how:
∙Built-in Security: Xerox copiers have strong security features to prevent hackers from accessing sensitive data. Trellix adds an extra layer of protection to catch suspicious activity before it becomes a problem.
∙Real-time Threat Detection: Trellix constantly monitors for threats like malware and smishing, alerting you when something isn’t right. This helps protect both your office devices and your customers’ information.
∙Automatic Updates: Xerox copiers with Trellix automatically receive the latest security patches, keeping them up-to-date and ready to stop new threats.
Helping Customers Stay Safe
Banks can help their customers avoid scams with a few simple tips, while also ensuring their own equipment is secure:
∙Trust Your Instincts: If something feels off, it probably is. Customers should delete suspicious messages instead of interacting with them.
∙Verify Before Acting: If a customer receives a strange message or call, they should call their bank using the number on their card, not the number in the message.
∙Keep Software and Devices Updated: Copiers, apps, and devices should always be up-to-date. Remind your customers to update regularly to stay safe from cyber threats.
∙Strong Passwords: Tell customers to use strong passwords for each online account. This applies to your copier systems as well—strong security practices can prevent hackers from getting in.
We’re Here to Help
If customers or employees think they’ve been targeted by a scam, it’s important to act fast. Banks should offer 24/7 support, while ensuring their own systems are fully protected. At USA Magnum, we offer solutions like Xerox with Trellix that help protect banks and financial institutions from smishing and other cyber threats.
Cybersecurity is more important than ever. By partnering with Xerox and Trellix, your bank can stay ahead of scammers, protecting both your copiers and your customers from online risks.
Stay safe, stay informed, and let’s work together to make cybersecurity a priority this October and beyond. For more information about how Xerox with Trellix can protect your bank, contact us today!